Thursday, April 1, 2010

Debt Collectors Calling the Wrong Number

Many consumers are complaining that they are receiving calls from debt collectors looking for other people who may have had their phone number in the past. It can be an automated system contacting you, asking you to press 1 if you are the debtor. What do you do if you are not the debtor and want the calls to stop?

Registering for the DO NOT CALL list will not help. The debt collectors are not trying to sell you anything. The DO NOT CALL list is to stop sales calls.

If you have caller id, you should try to call the phone number that is displayed. If you do not have caller id, you may need to get help from a consumer protection agency to help you call the company.

It may take more than one call to get the calls to stop. Keep a record of the number of times you have called, and the name of the representative with whom you spoke. If you have to call a second time, get the name and address of the company, so that you can send a certified letter telling them to stop.

You may want to contact the Attorney General's Office to report a debt collector. Florida's Attorney General, Bill McCollum, can be reached at:

Attorney General of Florida
The Capitol, PL-01
Tallahassee, FL 32399
phone: (850) 414-3990

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