Friday, August 12, 2011

Bill Collectors Calling the Wrong Consumer

Consumers with good credit ratings are getting harassed by debt collectors.  The reason is their names are similar to those on the bill collectors' lists.  There is no quick and easy solution to this problem.  However, you can ask for the name of the caller and the company.  Ask the bill collector to send written verification of the debt.  Keep a record of the date and time that the debt collector called.  By law, debt collectors must send you written confirmation within five days that states the creditor's name, the amount owed, and the procedures for disputing the debt.

A bill collector may try to intimidate you into paying a debt you do not owe.  If the debt collector is making threats or asking for personal information, it could be a scam.  Do not give out any personal information, such as your social security number, over the phone.

If bill collectors continue to call, even after being informed that they have the wrong person, there are federal and Florida laws to protect you.  Call us at 1-866-553-3272.